How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is Slide?
Why should I use Slide?
How does Slide work?
Where can I get Slide?
Who can register to use Slide?
How do I register Slide?
Is there any support documentation required to register?
How can I pay money into Slide?
Can I send money to someone who is not registered with Slide?
What happens to a transfer that is not redeemed?
Can Slide be used to send money internationally?
How do I upload funds to Slide to send to someone?
Which cards can be used with Slide?
Will my bank charge me for the instantEFT?
Is it possible to transfer money from Paypal via Slide into a South African bank account
Can I make a transfer from multiple bank accounts?
See all 6 articles
I received a notification to collect a payment on Slide. Now what?
As a registered recipient on Slide, how can I retrieve my funds?
How do I claim money owed to me?
Do I need to link my bank account in any way?
How long does it take for funds to reflect in my bank account after transferring to bank?
How can I withdraw funds if I don’t have a bank account?
Can I add multiple bank accounts?
Fees and Limits
What are the transaction fees?
What are the limits involved?
Safety and Security
How safe is Slide?
What can I do to protect myself?
What is 3D secure?
What is EFT Secure?
General Help and Enquiries
I forgot my password. What can I do?
I haven’t received my mobile number verification code?
I accidentally paid the wrong person on Slide. What can I do?
Help Desk Software